Terms & Conditions – Plush Palz Store

Welcome to Plush Palz Store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website and the purchase of Jellycat products from Plush Palz Store. Please read them carefully before placing an order.

1. General

All products and services offered by Plush Palz Store are subject to these terms and conditions. By placing an order, you confirm that you understand and accept these terms. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Product Information

We make every effort to display accurate product information, including descriptions, images, pricing, and availability. However, we do not guarantee that product descriptions or other content is complete, reliable, current, or error-free. Colors may vary slightly from images due to screen differences.

All product availability is subject to change without notice. In the event an item is unavailable after you place an order, we will notify you promptly and provide alternatives or a full refund.

3. Ordering and Payment

By placing an order, you represent that you are legally capable of entering into binding contracts. Orders are accepted subject to product availability and confirmation of payment.

Payment methods accepted are clearly displayed at checkout. Payments are processed securely, and by submitting your payment, you authorize Plush Palz Store to charge the chosen payment method. Prices are listed in the currency displayed at checkout and include applicable taxes unless otherwise noted.

4. Shipping and Delivery

Shipping and delivery are subject to our Shipping & Delivery Policy. Estimated delivery times are provided for guidance only and may vary due to factors outside our control. We are not responsible for delays caused by carriers, customs, or other unforeseen circumstances.

5. Returns and Cancellations

Returns, cancellations, and refunds are governed by our Returns & Cancellations Policy. Please review this policy carefully to understand eligibility, timelines, and procedures for returning or exchanging items.

6. Intellectual Property

All content on the website, including text, images, logos, and product designs, is the property of Plush Palz Store or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute any content without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Plush Palz Store is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased. Our total liability for any claim related to the purchase of products is limited to the amount paid for the affected product.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Plush Palz Store operates. Any disputes arising from these terms will be resolved under the applicable local laws.

9. Contact

For questions regarding these terms or any concerns about your orders, please use our website’s contact form. Our customer service team is available to provide assistance and ensure your experience is smooth and enjoyable.